Help & contact

Quick answers, and where to write if they don't help.

Contact

Email budgy.support@gmail.com. We read everything and usually answer within a few working days. Please never send your recovery code or bank details.

You can also send an idea or report a problem from inside Budgy: More > Me > Feedback & rating. It opens your email app with the message ready, and adds nothing you don't see first.

I think my data is gone

• Open More > Me > Backup & privacy > Earlier backups: Budgy keeps automatic copies on your phone (a daily one and one before every import or restore). Tap one to go back.
• If you saved a backup file, use Restore from a file.

Export or delete my data

• Export: More > Me > Backup & privacy > Save a backup, or Export transactions (spreadsheet).
• Delete from this phone: More > Me > Backup & privacy > Erase everything.
• Delete your account and what you shared with a household: More > Me > Account > Delete account.

Signing in didn't work

• Use the same Apple or Google account you used before - your households belong to it.
• On an iPhone, Budgy opens the sign-in in its own window. If you end up in Safari instead, finish there, then reopen Budgy from your Home Screen and tap sign in again.
• Nothing is lost if sign-in fails: your data stays on the phone, and Budgy works without an account.